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Ripple
A bespoke, executive-level digital and CX service.
Macro Strategy
Product Design
Product Delivery
Resourcing
Finance
Sales & Marketing
What is Ripple?
Ripple provides C-level and senior management with a holistic and impartial appraisal of your digital and CX approach and, crucially, its relationship to your customers and the broader business.
We tailor a program based on Ripple’s pillars: Macro Strategy, Product Design and Delivery, Resourcing, Finance, Sales and Marketing. We advise an initial three-month engagement for maximum impact, which works equally well whether you’re in a setup, delivery or analysis phase.
Who is Ripple?
Ripple is led by Stuart Gonsal, a digital and CX industry leader with 20+ years experience. Stuart has founded and sold an award-winning digital agency, ran large-scale corporate ANZ practices at partner level and led innovation labs for Swinburne and UTS. He has consulted with Accenture, Deloitte and Woolwoths, and worked client-side with companies including EnergyAustralia. Stuart also advises industry through SteerCos, public speaking and authoring.
Stuart
“As part of the Ripple service, I bring a curated suite of collaborative parties that can be drawn on as needed to suit your project or business.”
Stuart Gonsal, Director & Founder
Six focus areas. One holistic view.
Macro Strategy
  • Overall strategy review
  • Restructure and change ramifications
  • Measurement and assessment
  • Effective company collaboration
  • Product Pipeline
Product Design
  • Spotlighting opportunities
  • Problem solving
  • Identifying competition
  • Research and prototyping
  • Holistic solution design
  • Machines vs Humans
Product Delivery
  • Preparing for delivery
  • Reactive roadmapping
  • Pace and iteration
  • User insights
  • Hitting the business, design and tech sweet spot
  • Retro insights
Resourcing
  • Internal
  • External
  • Combination
  • Procurement
  • Coaching
  • Negotiation
Finance
  • Budget assessment
  • Minimising waste and rework
  • Financial cycles
  • ROI
  • Product roadmap
Sales & Marketing
  • Defining targets
  • Competitiveness
  • Product Placement
  • Innovation and adaptation
  • Brand definition
Get in touch.
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Ripple
What
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